TCI Business Capital announced today that Erica Ihrke is now operations manager for the company. In this role, Ihrke is responsible for leading teams that provide operational support for TCI clients, ensuring the effectiveness of business processes, and managing business continuity and IT for the company.
Prior to her new role, Ihrke spent three years leading human resources at TCI, and previously served as an operations supervisor for the company. She joined TCI in 2008. Before that, she served as an investigator for Bowman and Brooke LLP, a trial law firm.
“Erica’s previous experience in operations, combined with her leadership in human resources, makes her the ideal choice for this critical role,” said Mark Zitzewitz, chief operating officer for TCI Business Capital. “TCI prides itself on delivering exceptional service to its clients, and the operations group is absolutely essential to our service delivery. With Erica’s leadership and vision, we’ll continue to provide the service levels our clients have come to expect.”
TCI Business Capital is a privately held financial services company founded in 1994. The company is headquartered in Burnsville, Minnesota with operations in Calgary, Alberta, Canada. TCI Business Capital provides a full range of business financial services including: accounts-receivable management, asset-based lending, collection services, credit analysis, factoring services, risk assessment, treasury and more. The company is proud to be recognized for its reliability, flexibility, responsiveness, innovative products, customer service, and exemplary corporate citizenship.